privacy policy

Last Updated: March 23, 2026

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our service and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy.

 

01. interpretation & definitions

interpretation

Words with initial capitalization have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

definitions

  • company:   refers to Level Studio Inc., 50 Carroll, Toronto, ON, M4M 3G3, Canada.
  • cookies:    small files placed on your device containing your browsing history and usage data.
  • personal data:    any information relating to an identified or identifiable individual.
  • service:   refers to the Level Studio website, accessible at level-studio.ca.
  • service provider:   third-party companies or individuals employed by the Company to facilitate or analyze the Service.

02. collecting your personal data

types of data collected

While using our service, we may ask you to provide certain personally identifiable information, including:

  1. email address
  2. first and last name
  3. phone number
  4. address, province, postal code, city
  5. usage data (IP address, browser type, time spent on pages)
  6. tracking technologies

We use cookies and web beacons to track activity and store specific information.

  1. necessary cookies:   essential for website authentication and security.
  2. functionality cookies:   remember your preferences (e.g., login details).
  3. tracking & performance cookies:    administered by third parties (like Google Analytics) to track traffic and user behavior.

03. use of your personal data

Level Studio Inc. uses your data for the following essential purposes:

  1. to provide & maintain our service:   including monitoring usage.
  2. for the performance of a contract:   including service agreements and purchase contracts.
  3. to contact you:   via email, phone, or SMS regarding updates and informative communications.
  4. marketing & promotions:   to provide news and special offers (unless you have opted out).
  5. business transfers:   in the event of a merger, restructuring, or asset sale.

04. retention & transfer

  1. retention:   we retain your personal data only as long as necessary for the purposes set out in this policy or to comply with legal obligations.
  2. transfer:   your information may be processed at our operating offices in Ontario, Canada, or in other locations where third-party processors are situated. By using our service, you consent to this transfer.

05. your rights

  1. deletion:   you have the right to delete or request assistance in deleting the personal data we have collected about you.
  2. updates:   you may update or amend your information at any time by contacting us directly.
  3. security:   while we use commercially acceptable means to protect your data, please note that no method of electronic storage is 100% secure.

06. third-party analytics & marketing

We utilize specific third-party vendors to improve your experience:

  1. google analytics:   tracks and reports website traffic. Opt-out here.
  2. mailchimp:   manages our email communications.    View policy.
  3. google ads (remarketing):   serves advertisements based on your past visits to our site.

07. children’s privacy

Our service does not address anyone under the age of 13. We do not knowingly collect data from children. If we become aware that we have collected such data without parental consent, we take immediate steps to remove it.

08. contact us

If you have any questions about this Privacy Policy, you can contact us:

  1. visit:    50 Carroll, Toronto, ON, M4M 3G3, Canada.
  2. website:    level-studio.ca
  3. email:    hello@level-studio.ca
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